Frequently Asked Question

Employee has error in calculating social insurance?
Last Updated 7 years ago

  • Check the social insurance formula in pay rules.
  • Make sure the employee has social insurance salary items and their values are not zero.
  • Check that the social insurance pay rule is enabled.
  • Check the transactions for the calculated payroll cycle to check any factor that might affect the social insurance.i.e. a pay rule might applied to add or deduct in the social insurance pay code.

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